Entrust Support Services Limited
Registered name: ENTRUST SUPPORT SERVICES LIMITED
Part of Capita PLC groupEntrust Support Services Limited made £44.5m revenue and a £1.6m loss in the year to 31 Dec 2025. read from filing text
Entrust Support Services Limited’s revenue fell 10% to £44.5m in the year to 31 Dec 2025, with a loss of £1.6m and 472 employees. The company is classified under “financial intermediation not elsewhere classified” and is based in Stafford; we hold 5 years of its filed accounts.
- Status
- Active
- Location
- Stafford, West Midlands
- Age
- 24 yrs · since 2002
- Type
- Private Limited Company
Pass-through vehicle. This looks like a holding, staffing or umbrella company. Its revenue and profit may largely pass through to or from other entities, so the figures may not reflect a standalone operating business. It is excluded from our opportunity lists.
Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “At the year-end, the immediate parent and the ultimate controlling company was Capita Business Services Limited, a company”
Key figures
Badges are automated estimates derived from the filed figures — not statements of fact about the company.
Financial history
| Year to | 31 Dec 2021 | 31 Dec 2022 | 31 Dec 2023 | 31 Dec 2024 | 31 Dec 2025 |
|---|---|---|---|---|---|
| Disclosure | Full P&Lread from filing text | Full P&Lread from filing text | Full P&Lread from filing text | Full P&Lread from filing text | Full P&Lread from filing text |
| Profit & loss | |||||
| Revenue (turnover) | £48.8m | £54.1m | £48.3m | £49.3m | £44.5m |
| Cost of sales | £40.5m | £44.7m | £41.7m | £41m | £38.6m |
| Gross profit | £8.2m | £9.4m | £6.6m | £8.3m | £6m |
| Operating profit | −£1.5m | £1m | −£1.8m | −£1m | −£580k |
| Profit before tax | −£3m | £858k | −£2.6m | −£2.3m | −£1.6m |
| Profit after tax | −£3m | £858k | −£2.6m | −£2.3m | — |
| Profit (best available) | −£3m | £858k | −£2.6m | −£2.3m | −£1.6m |
| Staff costs | — | — | £18.6m | £17.4m | £14.9m |
| Employees (average) | 537 | 565 | 582 | 598 | 472 |
| Ratios | |||||
| Profit margin | −6.2% | 1.6% | −5.5% | −4.6% | −3.6% |
| Gross margin | 16.9% | 17.4% | 13.6% | 16.8% | 13.4% |
| Revenue per employee | £90.8k | £95.7k | £83k | £82.4k | £94.3k |
| Profit per employee | −£5.6k | £1.5k | −£4.5k | −£3.8k | −£3.4k |
| Growth (year on year) | |||||
| Revenue growth | — | ▲10.9% | ▼10.7% | ▲2% | ▼9.6% |
| Profit growth | — | — | ▼407.3% | — | — |
| Headcount growth | — | ▲5.2% | ▲3% | ▲2.8% | ▼21.1% |
| Balance sheet — indirect signals, not revenue | |||||
| Net assets | −£15.5m | — | −£17.3m | −£19.6m | −£21.1m |
| Debtors | — | — | £3m | £4.7m | £4.3m |
| Deferred income | — | — | £5.8m | £3.4m | £3m |
| Source | Accounts · bulk data Mar 2024 | Accounts · bulk data Mar 2024 | FullAccounts · bulk data Sep 2025 | FullAccounts · bulk data Sep 2025 | FullAccounts · bulk data Jul 2026 |
How the business works
- Profit margin
- −3.6%
- Profit ÷ revenue.
- Gross margin
- 13.4%
- Gross profit ÷ revenue. High for software and services.
- Revenue per employee
- £94.3k
- Revenue ÷ average employees.
- Profit per employee
- −£3.4k
- Profit ÷ average employees.
- Cash conversion
- —
- Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
- Fixed assets ÷ revenue
- —
- Capital intensity. Low = capital-light, cheaper to start.
- Deferred income ÷ revenue
- 6.8%
- Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
- Debtors ÷ revenue
- 9.8%
- Money owed by customers. Low = customers pay quickly.
Balance-sheet signals
Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.
- Net assets
- —
- Now −£21.1m
- Cash at bank
- —
- Now —
- Headcount
- ▼21%
- Now 472
- Deferred income
- ▼12%
- Now £3m
- Fixed assets
- —
- Now —
Group structure
Ownership chain
- Capita PLCultimate parent75–100%
- Capita Holdings Limited75–100%
- Capita Business Services Ltd50–75%
- Entrust Support Services Limitedthis company
Bands show the share of ownership each company holds in the one below it.
Sister companies (16)
- Capita Property and Infrastructure LimitedRev. £22.9m · Profit £710k
- Fire Service College LimitedRev. £21.1m · Profit −£1.4m
- Electra-Net (UK) LimitedRev. £14.5m · Profit −£2.1m
- Tascor Services LimitedRev. £11.7m · Profit £377k
- Capita HCH LimitedRev. £854k · Profit £319k
- Capita Corporate Director LimitedFigures not disclosed
- Capita GMPS Trustees LimitedFigures not disclosed
- Capita Group Secretary LimitedFigures not disclosed
- Capita Justice & Secure Services Holdings LimitedLiquidationRev. — · Profit £42.1m
- Capita Managed IT Solutions LimitedRev. — · Profit £7.7k
- Capita Secure Information Solutions LimitedRev. — · Profit −£324k
- Cplas Trustees LimitedFigures not disclosed
- Grosvenor Career Services LimitedFigures not disclosed
- Re (Regional Enterprise) LimitedRev. — · Profit £232k
- Smart DCC LimitedFigures not disclosed
- Urban Vision Partnership LimitedRev. — · Profit £110k
Minority corporate shareholders
- Staffordshire County Council (registered outside the UK register) 25–50%
From the Persons with Significant Control register (corporate controllers only).
Sources
Latest figures from FullAccounts for the year to 31 Dec 2025 (profit −£1.6m), from the Companies House accounts bulk data published Jul 2026. Spotted an error? Request a correction.
Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.