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Company No. 03497122 · Incorporated 22 Jan 1998

Callcare Limited

Registered name: CALLCARE LIMITED

Part of Icxperience Ltd group

Callcare Limited made £24.4m revenue and £574k profit in the year to 31 Aug 2025. read from filing text

Callcare Limited’s revenue grew 2% to £24.4m in the year to 31 Aug 2025, with £574k profit and 98 employees. The company is classified under “other business support service activities” and is based in London; we hold 4 years of its filed accounts.

Full P&L filedSection N · Administrative and support servicesSIC 82990Other business support service activities n.e.c.
Status
Active
Location
London, London
Age
28 yrs · since 1998
Type
Private Limited Company

Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “The parent company of the largest and smallest group that includes the company and for which group consolidated financial statements are prepared is Icxperience Ltd, a company incorporated in England ”

Latest accounts · year to 31 Aug 2025

Key figures

Doing more with less
Revenue
£24.4m
Growth ▲2.5%
Profit
£574k
Growth ▼42.8%
Profit margin
2.4%
Gross 8.7%
Employees
98
Change ▼29.5%
Profit / employee
£5.9k
Revenue/employee £249k
Profitable streak
4yrs
Consecutive profitable years in our data

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

4 filed years

Financial history

Multi-year financials, oldest to newest
Year to31 Aug 202231 Aug 202331 Aug 202431 Aug 2025
DisclosureFull P&LFull P&LFull P&LFull P&Lread from filing text
Profit & loss
Revenue (turnover)£19.2m£20.9m£23.9m£24.4m
Cost of sales£14.8m£17.8m£19.1m£22.3m
Gross profit£4.4m£3.1m£4.8m£2.1m
Operating profit£2.2m£1.3m£1.4m£847k
Profit before tax£2.2m£1.2m£1.4m£789k
Profit after tax£1.8m£1m£1m£574k
Profit (best available)£1.8m£1m£1m£574k
Staff costs——£2.7m£2.2m
Employees (average)22117013998
Ratios
Profit margin9.4%4.9%4.2%2.4%
Gross margin22.7%14.7%20.1%8.7%
Revenue per employee£86.8k£123k£172k£249k
Profit per employee£8.2k£6.1k£7.2k£5.9k
Growth (year on year)
Revenue growth—▲9%▲14%▲2.5%
Profit growth—▼42.7%▼2.9%▼42.8%
Headcount growth—▼23.1%▼18.2%▼29.5%
Balance sheet — indirect signals, not revenue
Cash at bank£1.2m£1m£1.1m£4.1m
Net assets£6.7m£7.6m£8.4m£9m
Fixed assets£3m£2.5m£2.3m£3.5m
Current assets£8.1m£10.4m£12.2m£13.7m
Debtors£5.9m£7.8m£8.6m£6.7m
Deferred income£352k£369k£351k£362k
SourceFullAccounts · bulk data May 2024FullAccounts · bulk data May 2024FullAccounts · bulk data May 2025FullAccounts · bulk data May 2026
Derived from the latest filing

How the business works

Profit margin
2.4%
Profit ÷ revenue.
Gross margin
8.7%
Gross profit ÷ revenue. High for software and services.
Revenue per employee
£249k
Revenue ÷ average employees.
Profit per employee
£5.9k
Profit ÷ average employees.
Cash conversion
—
Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue
14.2%
Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue
1.5%
Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue
27.2%
Money owed by customers. Low = customers pay quickly.
Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets
▲7%
Now £9m
Cash at bank
▲280%
Now £4.1m
Headcount
▼30%
Now 98
Deferred income
▲3%
Now £362k
Fixed assets
▲50%
Now £3.5m

Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.

Corporate ownership

Group structure

Ownership chain

  1. Icxperience Ltdultimate parent75–100%
  2. Callcare Limitedthis company

Bands show the share of ownership each company holds in the one below it.

Sister companies (6)

From the Persons with Significant Control register (corporate controllers only).

Same industry, similar size

Similar profitable businesses

Industry benchmarks →

Sources

Latest figures from FullAccounts for the year to 31 Aug 2025 (profit £574k), from the Companies House accounts bulk data published May 2026. Spotted an error? Request a correction.

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.