How much does Capita Shared Services Limited make?

Capita Shared Services Limited reported revenue of £297m and a loss of £2.7m in the year to 31 Dec 2025, according to its accounts filed at Companies House.

How many employees does Capita Shared Services Limited have?

Capita Shared Services Limited reported an average of 1,849 employees in the year to 31 Dec 2025.

Is Capita Shared Services Limited profitable?

No — Capita Shared Services Limited reported a loss of £2.7m in the year to 31 Dec 2025.

Company No. 13497834 · Incorporated 7 Jul 2021

Capita Shared Services Limited

Registered name: CAPITA SHARED SERVICES LIMITED

Part of Capita PLC group

Capita Shared Services Limited made £297m revenue and a £2.7m loss in the year to 31 Dec 2025. read from filing text

Capita Shared Services Limited’s revenue fell 12% to £297m in the year to 31 Dec 2025, with a loss of £2.7m and 1,849 employees. The company is classified under “business and domestic software development” and is based in London; we hold 3 years of its filed accounts.

Full P&L filedSection J · Information and communicationSIC 62012Business and domestic software development

Status: Active
Location: London, London
Age: 5 yrs · since 2021
Type: Private Limited Company

Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently.

Latest accounts · year to 31 Dec 2025

Key figures

Revenue

£297m

Growth ▼12.2%

Profit

−£2.7m

Growth —

Profit margin

−0.9%

Gross 36.1%

Employees

1,849

Change ▼16.3%

Profit / employee

−£1.5k

Revenue/employee £161k

Profitable streak

0yrs

Consecutive profitable years in our data

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

3 filed years

Financial history

Multi-year financials, oldest to newest
Year to	31 Dec 2023	31 Dec 2024	31 Dec 2025
Disclosure	Full P&Lread from filing text	Full P&Lread from filing text	Full P&Lread from filing text
Profit & loss
Revenue (turnover)	£349m	£339m	£297m
Cost of sales	£232m	£222m	£190m
Gross profit	£117m	£117m	£107m
Operating profit	£5.6m	£5.9m	£4.2m
Profit before tax	−£5.9m	£5m	−£2.7m
Profit after tax	−£5.6m	−£730k	—
Profit (best available)	−£5.6m	−£730k	−£2.7m
Staff costs	£149m	£155m	£146m
Employees (average)	2,265	2,209	1,849
Ratios
Profit margin	−1.6%	−0.2%	−0.9%
Gross margin	33.6%	34.5%	36.1%
Revenue per employee	£154k	£153k	£161k
Profit per employee	−£2.5k	−£330	−£1.5k
Growth (year on year)
Revenue growth	—	▼2.9%	▼12.2%
Headcount growth	—	▼2.5%	▼16.3%
Balance sheet — indirect signals, not revenue
Cash at bank	£287k	£1.3m	£1.4m
Net assets	−£2.3m	£7m	£5.5m
Debtors	£3.6m	£4.1m	£3m
Deferred income	£65k	£153k	£0
Source	FullAccounts · bulk data Jul 2025	FullAccounts · bulk data Jul 2025	FullAccounts · bulk data Jul 2026

Derived from the latest filing

How the business works

Profit margin: −0.9%; Profit ÷ revenue.
Gross margin: 36.1%; Gross profit ÷ revenue. High for software and services.
Revenue per employee: £161k; Revenue ÷ average employees.
Profit per employee: −£1.5k; Profit ÷ average employees.
Cash conversion: —; Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue: —; Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue: 0%; Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue: 1%; Money owed by customers. Low = customers pay quickly.

Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets: ▼22%; Now £5.5m
Cash at bank: ▲13%; Now £1.4m
Headcount: ▼16%; Now 1,849
Deferred income: ▼100%; Now £0
Fixed assets: —; Now —

Corporate ownership

Group structure

Ownership chain

Capita PLCultimate parent75–100%
Capita Shared Services Limitedthis company

Bands show the share of ownership each company holds in the one below it.

Sister companies (7)

Capita Pension Solutions LimitedRev. £192m · Profit £17.1m
Capita Life & Pensions Regulated Services LimitedRev. £107m · Profit −£71.2m
Capita Employee Benefits Holdings LimitedRev. — · Profit £0
Capita Holdings LimitedRev. — · Profit −£466k
Capita International LimitedRev. — · Profit −£10m
Capita International Retirement Benefit Scheme Trustees LimitedFigures not disclosed
Capita Life & Pensions Services LimitedRev. — · Profit £556k

From the Persons with Significant Control register (corporate controllers only).

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Sources

Companies House profile Filing history & original accounts

Latest figures from FullAccounts for the year to 31 Dec 2025 (profit −£2.7m), from the Companies House accounts bulk data published Jul 2026. Spotted an error? Request a correction.

Updated from Companies House on 13 Oct 2026

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.