Egain Communications Ltd
Registered name: EGAIN COMMUNICATIONS LTD
Part of Egain Corporation groupEgain Communications Ltd made £15.2m revenue and £275k profit in the year to 30 Jun 2025.
Egain Communications Ltd’s revenue fell 5% to £15.2m in the year to 30 Jun 2025, with £275k profit and 46 employees. The company is classified under “business and domestic software development” and is based in Newbury; we hold 4 years of its filed accounts.
- Status
- Active
- Location
- Newbury, South East
- Age
- 36 yrs · since 1990
- Type
- Private Limited Company
Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “eGain Corporation”
Key figures
Badges are automated estimates derived from the filed figures — not statements of fact about the company.
Financial history
| Year to | 30 Jun 2022 | 30 Jun 2023 | 30 Jun 2024 | 30 Jun 2025 |
|---|---|---|---|---|
| Disclosure | Full P&L | Full P&L | Full P&L | Full P&L |
| Profit & loss | ||||
| Revenue (turnover) | £18.9m | £18m | £16m | £15.2m |
| Cost of sales | £2.4m | £2.2m | £1.8m | £2.5m |
| Gross profit | £16.6m | £15.8m | £14.2m | £12.7m |
| Operating profit | £1.3m | £1.1m | £1.2m | −£300k |
| Profit before tax | £1.3m | £1.4m | £2m | £412k |
| Profit after tax | £761k | £981k | £1.4m | £275k |
| Profit (best available) | £761k | £981k | £1.4m | £275k |
| Staff costs | £10.2m | £10.4m | £8.5m | £7.6m |
| Employees (average) | 104 | 104 | 72 | 46 |
| Ratios | ||||
| Profit margin | 4% | 5.5% | 8.8% | 1.8% |
| Gross margin | 87.5% | 87.7% | 88.8% | 83.7% |
| Revenue per employee | £182k | £173k | £223k | £330k |
| Profit per employee | £7.3k | £9.4k | £19.6k | £6k |
| Growth (year on year) | ||||
| Revenue growth | — | ▼4.9% | ▼11% | ▼5.2% |
| Profit growth | — | ▲28.9% | ▲44% | ▼80.6% |
| Headcount growth | — | 0% | ▼30.8% | ▼36.1% |
| Balance sheet — indirect signals, not revenue | ||||
| Cash at bank | £10.5m | £18.8m | £22.9m | £25.9m |
| Net assets | £13.6m | £15.1m | £16.8m | £17.3m |
| Fixed assets | £97.7k | £104k | £64.1k | £46k |
| Current assets | £27.7m | £30.3m | £30.3m | £33.3m |
| Debtors | £8.9m | £4.5m | £5.7m | £6.1m |
| Deferred income | £11m | £10.1m | £10.1m | £8.9m |
| Source | FullAccounts · bulk data Mar 2024 | FullAccounts · bulk data Mar 2024 | FullAccounts · bulk data Mar 2025 | FullAccounts · bulk data Jun 2026 |
How the business works
- Profit margin
- 1.8%
- Profit ÷ revenue.
- Gross margin
- 83.7%
- Gross profit ÷ revenue. High for software and services.
- Revenue per employee
- £330k
- Revenue ÷ average employees.
- Profit per employee
- £6k
- Profit ÷ average employees.
- Cash conversion
- —
- Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
- Fixed assets ÷ revenue
- 0.3%
- Capital intensity. Low = capital-light, cheaper to start.
- Deferred income ÷ revenue
- 58.4%
- Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
- Debtors ÷ revenue
- 40.3%
- Money owed by customers. Low = customers pay quickly.
Balance-sheet signals
Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.
- Net assets
- ▲3%
- Now £17.3m
- Cash at bank
- ▲13%
- Now £25.9m
- Headcount
- ▼36%
- Now 46
- Deferred income
- ▼12%
- Now £8.9m
- Fixed assets
- ▼28%
- Now £46k
Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.
Group structure
Ownership chain
- Egain Corporation (registered outside the UK register)ultimate parent75–100%
- Egain Communications Ltdthis company
Bands show the share of ownership each company holds in the one below it.
From the Persons with Significant Control register (corporate controllers only).
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Sources
Latest figures from FullAccounts for the year to 30 Jun 2025 (profit £275k), from the Companies House accounts bulk data published Jun 2026. Spotted an error? Request a correction.
Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.