Ellio CX Limited
Registered name: ELLIO CX LIMITED
Part of Inspirit Management Limited groupEllio CX Limited made £241m revenue and a £84.1m loss in the year to 31 Dec 2024. read from filing text
Ellio CX Limited’s revenue fell 29% to £241m in the year to 31 Dec 2024, with a loss of £84.1m and 4,275 employees. The company is classified under “data processing, hosting and related activities” and is based in Leeds; we hold 2 years of its filed accounts.
- Status
- Active
- Location
- Leeds, Yorkshire and The Humber
- Age
- 48 yrs · since 1977
- Type
- Private Limited Company
Pass-through vehicle. This looks like a holding, staffing or umbrella company. Its revenue and profit may largely pass through to or from other entities, so the figures may not reflect a standalone operating business. It is excluded from our opportunity lists.
Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently.
Key figures
Badges are automated estimates derived from the filed figures — not statements of fact about the company.
Financial history
| Year to | 31 Dec 2023 | 31 Dec 2024 |
|---|---|---|
| Disclosure | Full P&Lread from filing text | Full P&Lread from filing text |
| Profit & loss | ||
| Revenue (turnover) | £340m | £241m |
| Cost of sales | £293m | £224m |
| Gross profit | £47.4m | £16.3m |
| Operating profit | −£62.3m | −£79.4m |
| Profit before tax | −£64.6m | −£92.1m |
| Profit after tax | −£70.7m | −£84.1m |
| Profit (best available) | −£70.7m | −£84.1m |
| Staff costs | £269m | £208m |
| Employees (average) | 6,634 | 4,275 |
| Ratios | ||
| Profit margin | −20.8% | −35% |
| Gross margin | 13.9% | 6.8% |
| Revenue per employee | £51.3k | £56.3k |
| Profit per employee | −£10.7k | −£19.7k |
| Growth (year on year) | ||
| Revenue growth | — | ▼29.2% |
| Headcount growth | — | ▼35.6% |
| Balance sheet — indirect signals, not revenue | ||
| Cash at bank | £2m | £1.2m |
| Net assets | £88.6m | £34.4m |
| Debtors | £9.2m | £3.9m |
| Deferred income | £11.7m | £4.5m |
| Source | FullAccounts · bulk data Jul 2025 | FullAccounts · bulk data Jul 2025 |
How the business works
- Profit margin
- −35%
- Profit ÷ revenue.
- Gross margin
- 6.8%
- Gross profit ÷ revenue. High for software and services.
- Revenue per employee
- £56.3k
- Revenue ÷ average employees.
- Profit per employee
- −£19.7k
- Profit ÷ average employees.
- Cash conversion
- —
- Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
- Fixed assets ÷ revenue
- —
- Capital intensity. Low = capital-light, cheaper to start.
- Deferred income ÷ revenue
- 1.8%
- Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
- Debtors ÷ revenue
- 1.6%
- Money owed by customers. Low = customers pay quickly.
Balance-sheet signals
Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.
- Net assets
- ▼61%
- Now £34.4m
- Cash at bank
- ▼42%
- Now £1.2m
- Headcount
- ▼36%
- Now 4,275
- Deferred income
- ▼62%
- Now £4.5m
- Fixed assets
- —
- Now —
Group structure
Ownership chain
- Inspirit Management Limitedultimate parent75–100%
- Inspirit Number Two Limited50–75%
- Inspirit II GP LLP75–100%
- Force Topco Limited75–100%
- Force Midco Limited75–100%
- Force Bidco Limited75–100%
- Ellio CX Limitedthis company
Bands show the share of ownership each company holds in the one below it.
From the Persons with Significant Control register (corporate controllers only).
Similar profitable businesses
Sources
Latest figures from FullAccounts for the year to 31 Dec 2024 (profit −£84.1m), from the Companies House accounts bulk data published Jul 2025. Spotted an error? Request a correction.
Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.