How much does Trustpilot Ltd make?

Trustpilot Ltd reported revenue of £72.9m and a loss of £7m in the year to 31 Dec 2024, according to its accounts filed at Companies House.

How many employees does Trustpilot Ltd have?

Trustpilot Ltd reported an average of 424 employees in the year to 31 Dec 2024.

Is Trustpilot Ltd profitable?

No — Trustpilot Ltd reported a loss of £7m in the year to 31 Dec 2024.

Company No. 08595623 · Incorporated 3 Jul 2013

Trustpilot Ltd

Registered name: TRUSTPILOT LTD

Part of Trustpilot Group PLC group

Trustpilot Ltd made £72.9m revenue and a £7m loss in the year to 31 Dec 2024.

Trustpilot Ltd’s revenue grew 25% to £72.9m in the year to 31 Dec 2024, with a loss of £7m and 424 employees. The company is classified under “other information service activities” and is based in London; we hold 3 years of its filed accounts.

Full P&L filedSection J · Information and communicationSIC 63990Other information service activities n.e.c.

Status: Active
Location: London, London
Age: 13 yrs · since 2013
Type: Private Limited Company

Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently.

Latest accounts · year to 31 Dec 2024

Key figures

Capital-light

Revenue

£72.9m

Growth ▲25.2%

Profit

−£7m

Growth ▼901.2%

Profit margin

−9.6%

Employees

424

Change ▲25.8%

Profit / employee

−£16.5k

Revenue/employee £172k

Profitable streak

0yrs

Consecutive profitable years in our data

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

3 filed years

Financial history

Multi-year financials, oldest to newest
Year to	31 Dec 2022	31 Dec 2023	31 Dec 2024
Disclosure	Full P&L	Full P&L	Full P&L
Profit & loss
Revenue (turnover)	£44.9m	£58.3m	£72.9m
Operating profit	£506k	£834k	−£15.6m
Profit before tax	£496k	£918k	−£15.5m
Profit after tax	£501k	£872k	−£7m
Profit (best available)	£501k	£872k	−£7m
Staff costs	£29m	£38.4m	£50.2m
Employees (average)	302	337	424
Ratios
Profit margin	1.1%	1.5%	−9.6%
Revenue per employee	£149k	£173k	£172k
Profit per employee	£1.7k	£2.6k	−£16.5k
Growth (year on year)
Revenue growth	—	▲29.7%	▲25.2%
Profit growth	—	▲74.1%	▼901.2%
Headcount growth	—	▲11.6%	▲25.8%
Balance sheet — indirect signals, not revenue
Cash at bank	£3.2m	£7.7m	£7.5m
Net assets	£2.1m	£5.5m	£5.3m
Fixed assets	£1.2m	£690k	£1.7m
Current assets	£5.7m	£12.4m	£31m
Debtors	£2.5m	£0	£6.8m
Deferred income	—	£4.9m	£22.1m
Source	FullAccounts · bulk data Sep 2024	FullAccounts · bulk data Sep 2024	FullAccounts · bulk data Sep 2025

Derived from the latest filing

How the business works

Profit margin: −9.6%; Profit ÷ revenue.
Gross margin: —; Gross profit ÷ revenue. High for software and services.
Revenue per employee: £172k; Revenue ÷ average employees.
Profit per employee: −£16.5k; Profit ÷ average employees.
Cash conversion: —; Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue: 2.3%; Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue: 30.3%; Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue: 9.4%; Money owed by customers. Low = customers pay quickly.

Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets: ▼4%; Now £5.3m
Cash at bank: ▼3%; Now £7.5m
Headcount: ▲26%; Now 424
Deferred income: ▲347%; Now £22.1m
Fixed assets: ▲142%; Now £1.7m

Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.

Corporate ownership

Group structure

Ownership chain

Trustpilot Group PLCultimate parent75–100%
Trustpilot Ltdthis company

Bands show the share of ownership each company holds in the one below it.

From the Persons with Significant Control register (corporate controllers only).

Same industry, similar size

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Industry benchmarks →

Sources

Companies House profile Filing history & original accounts

Latest figures from FullAccounts for the year to 31 Dec 2024 (profit −£7m), from the Companies House accounts bulk data published Sep 2025. Spotted an error? Request a correction.

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.