How much does Resq Limited make?

Resq Limited reported revenue of £33.4m and £735k profit in the year to 31 Dec 2023, according to its accounts filed at Companies House.

How many employees does Resq Limited have?

Resq Limited reported an average of 1,120 employees in the year to 31 Dec 2023.

Is Resq Limited profitable?

Yes — Resq Limited reported a profit of £735k in the year to 31 Dec 2023.

Company No. 07711754 · Incorporated 20 Jul 2011

Resq Limited

Registered name: RESQ LIMITED

Part of Res-Q Outsourcing Solutions Limited group

Resq Limited made £33.4m revenue and £735k profit in the year to 31 Dec 2023.

Resq Limited’s revenue fell 5% to £33.4m in the year to 31 Dec 2023, with £735k profit and 1,120 employees. The company is classified under “activities of call centres” and is based in Hull; we hold 3 years of its filed accounts.

Full P&L filedSection N · Administrative and support servicesSIC 82200Activities of call centres

Status: Active
Location: Hull, Yorkshire and The Humber
Age: 15 yrs · since 2011
Type: Private Limited Company

Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “The Company is controlled by the immediate and ultimate parent company, Res-Q Outsourcing Solutions Limited, a company registered in England and Wales. Res-Q Outsourcing Solutions Limited is also the ”

Latest accounts · year to 31 Dec 2023

Key figures

Revenue

£33.4m

Growth ▼4.8%

Profit

£735k

Growth ▼47.6%

Profit margin

2.2%

Gross 28.1%

Employees

1,120

Change ▼10.4%

Profit / employee

£656

Revenue/employee £29.8k

Profitable streak

3yrs

Consecutive profitable years in our data

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

3 filed years

Financial history

Multi-year financials, oldest to newest
Year to	31 Dec 2021	31 Dec 2022	31 Dec 2023
Disclosure	Full P&L	Full P&L	Full P&L
Profit & loss
Revenue (turnover)	£33.3m	£35.1m	£33.4m
Cost of sales	£22.5m	£24.1m	£24m
Gross profit	£10.8m	£11m	£9.4m
Operating profit	£3.3m	£2.1m	£2.2m
Profit before tax	£2.7m	£1.3m	£943k
Profit after tax	£2.4m	£1.4m	£735k
Profit (best available)	£2.4m	£1.4m	£735k
Staff costs	£27.1m	£30.1m	£28.7m
Employees (average)	1,241	1,250	1,120
Ratios
Profit margin	7.1%	4%	2.2%
Gross margin	32.4%	31.3%	28.1%
Revenue per employee	£26.9k	£28.1k	£29.8k
Profit per employee	£1.9k	£1.1k	£656
Growth (year on year)
Revenue growth	—	▲5.4%	▼4.8%
Profit growth	—	▼40.6%	▼47.6%
Headcount growth	—	▲0.7%	▼10.4%
Balance sheet — indirect signals, not revenue
Cash at bank	£146k	£143k	£114k
Net assets	£8m	£9.4m	£10.1m
Fixed assets	£3.2m	£2.6m	£4.2m
Current assets	£15m	£17.8m	£17.5m
Debtors	£2.8m	£1.8m	£2.3m
Deferred income	£2.1m	£2.3m	£3m
Source	Accounts · bulk data Oct 2023	Accounts · bulk data Oct 2023	Accounts · bulk data Sep 2024

Derived from the latest filing

How the business works

Profit margin: 2.2%; Profit ÷ revenue.
Gross margin: 28.1%; Gross profit ÷ revenue. High for software and services.
Revenue per employee: £29.8k; Revenue ÷ average employees.
Profit per employee: £656; Profit ÷ average employees.
Cash conversion: —; Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue: 12.4%; Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue: 8.9%; Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue: 7%; Money owed by customers. Low = customers pay quickly.

Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets: ▲8%; Now £10.1m
Cash at bank: ▼20%; Now £114k
Headcount: ▼10%; Now 1,120
Deferred income: ▲27%; Now £3m
Fixed assets: ▲57%; Now £4.2m

Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.

Corporate ownership

Group structure

Ownership chain

Res-Q Outsourcing Solutions Limitedultimate parent75–100%
Resq Limitedthis company

Bands show the share of ownership each company holds in the one below it.

Sister companies (2)

Res-Q (Seaham) LimitedActive - Proposal to Strike offRev. £16.9m · Profit −£1.2m
Resq Desktop LtdFigures not disclosed

From the Persons with Significant Control register (corporate controllers only).

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Sources

Companies House profile Filing history & original accounts

Latest figures from accounts for the year to 31 Dec 2023 (profit £735k), from the Companies House accounts bulk data published Sep 2024. Spotted an error? Request a correction.

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.