How much does Synergy Retail Support Ltd make?

Synergy Retail Support Ltd reported revenue of £18.7m and £2.6m profit in the year to 31 Mar 2025, according to its accounts filed at Companies House.

How many employees does Synergy Retail Support Ltd have?

Synergy Retail Support Ltd reported an average of 103 employees in the year to 31 Mar 2025.

Is Synergy Retail Support Ltd profitable?

Yes — Synergy Retail Support Ltd reported a profit of £2.6m in the year to 31 Mar 2025.

Company No. 06865178 · Incorporated 31 Mar 2009

Synergy Retail Support Ltd

Registered name: SYNERGY RETAIL SUPPORT LTD

Part of Synergy Retail Support Holdings Limited group

Synergy Retail Support Ltd made £18.7m revenue and £2.6m profit in the year to 31 Mar 2025. read from filing text

Synergy Retail Support Ltd’s revenue grew 13% to £18.7m in the year to 31 Mar 2025, with £2.6m profit and 103 employees. The company is classified under “other business support service activities” and is based in Colchester; we hold 4 years of its filed accounts.

Full P&L filedSection N · Administrative and support servicesSIC 82990Other business support service activities n.e.c.

Status: Active
Location: Colchester, East of England
Age: 17 yrs · since 2009
Type: Private Limited Company

Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “Synergy Retail Support Limited is a wholly owned subsidiary of Synergy Retail Support Holdings Limited.”

Latest accounts · year to 31 Mar 2025

Key figures

Operating leverageDoing more with less

Revenue

£18.7m

Growth ▲12.7%

Profit

£2.6m

Growth ▲46.6%

Profit margin

14.1%

Gross 48.3%

Employees

103

Change ▼4.6%

Profit / employee

£25.6k

Revenue/employee £182k

Profitable streak

4yrs

Consecutive profitable years in our data

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

4 filed years

Financial history

Multi-year financials, oldest to newest
Year to	31 Mar 2022	31 Mar 2023	31 Mar 2024	31 Mar 2025
Disclosure	Full P&Lread from filing text	Full P&Lread from filing text	Full P&Lread from filing text	Full P&Lread from filing text
Profit & loss
Revenue (turnover)	£24.1m	£21.6m	£16.6m	£18.7m
Cost of sales	£17.5m	£14.6m	£9m	£9.7m
Gross profit	£6.6m	£7m	£7.6m	£9m
Operating profit	£2.2m	£2.1m	£2.1m	£3.8m
Profit before tax	£2.2m	£2.1m	£2.1m	£3.8m
Profit after tax	£1.7m	£1.7m	£1.8m	£2.6m
Profit (best available)	£1.7m	£1.7m	£1.8m	£2.6m
Staff costs	£11.5m	£9.5m	£5.8m	£6.2m
Employees (average)	78	80	108	103
Ratios
Profit margin	6.9%	8%	10.8%	14.1%
Gross margin	27.3%	32.4%	45.9%	48.3%
Revenue per employee	£309k	£270k	£154k	£182k
Profit per employee	£21.4k	£21.7k	£16.7k	£25.6k
Cash conversion	−126.2%	−92.1%	—	—
Growth (year on year)
Revenue growth	—	▼10.1%	▼23.1%	▲12.7%
Profit growth	—	▲3.9%	▲3.9%	▲46.6%
Headcount growth	—	▲2.6%	▲35%	▼4.6%
Balance sheet — indirect signals, not revenue
Cash at bank	£8.5m	£1.9m	£3m	£1.6m
Net assets	£10.4m	£2.8m	£4.6m	£7.2m
Fixed assets	£557k	£584k	£1.6m	£2.3m
Current assets	£14.6m	£4.7m	£5.8m	£7.5m
Debtors	£3.3m	£1.9m	£1.9m	£1.4m
Deferred income	£1.1m	£400k	£442k	£468k
Cash from operations	−£2.7m	−£2m	—	—
Source	Accounts · bulk data Dec 2023	Accounts · bulk data Dec 2023	FullAccounts · bulk data Dec 2024	FullAccounts · bulk data Nov 2025

Derived from the latest filing

How the business works

Profit margin: 14.1%; Profit ÷ revenue.
Gross margin: 48.3%; Gross profit ÷ revenue. High for software and services.
Revenue per employee: £182k; Revenue ÷ average employees.
Profit per employee: £25.6k; Profit ÷ average employees.
Cash conversion: —; Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue: 12.4%; Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue: 2.5%; Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue: 7.3%; Money owed by customers. Low = customers pay quickly.

Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets: ▲58%; Now £7.2m
Cash at bank: ▼46%; Now £1.6m
Headcount: ▼5%; Now 103
Deferred income: ▲6%; Now £468k
Fixed assets: ▲48%; Now £2.3m

Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.

Corporate ownership

Group structure

Ownership chain

Synergy Retail Support Holdings Limitedultimate parent75–100%
Synergy Retail Support Ltdthis company

Bands show the share of ownership each company holds in the one below it.

From the Persons with Significant Control register (corporate controllers only).

Same industry, similar size

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Industry benchmarks →

Sources

Companies House profile Filing history & original accounts

Latest figures from FullAccounts for the year to 31 Mar 2025 (profit £2.6m), from the Companies House accounts bulk data published Nov 2025. Spotted an error? Request a correction.

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.