Mastercall Healthcare
Registered name: MASTERCALL HEALTHCARE
Mastercall Healthcare made £16.3m revenue and £396k profit in the year to 30 Sep 2025.
Mastercall Healthcare’s revenue fell 9% to £16.3m in the year to 30 Sep 2025, with £396k profit and 312 employees. The company is classified under “other human health activities” and is based in Stockport; we hold 4 years of its filed accounts.
- Status
- Active
- Location
- Stockport, North West
- Age
- 22 yrs · since 2004
- Type
- PRI/LBG/NSC (Private, Limited by guarantee, no share capital, use of 'Limited' exemption)
Non-profit. It is limited by guarantee (typically an association, club or management company), so it isn't run for profit. It is excluded from our opportunity lists.
Key figures
Badges are automated estimates derived from the filed figures — not statements of fact about the company.
Financial history
| Year to | 30 Sep 2022 | 30 Sep 2023 | 30 Sep 2024 | 30 Sep 2025 |
|---|---|---|---|---|
| Disclosure | Full P&L | Full P&L | Full P&L | Full P&L |
| Profit & loss | ||||
| Revenue (turnover) | £16.4m | £17.2m | £17.9m | £16.3m |
| Cost of sales | £11.7m | £12.4m | £12m | £10.9m |
| Gross profit | £4.7m | £4.8m | £5.9m | £5.5m |
| Operating profit | £1.4m | £726k | £760k | £418k |
| Profit before tax | £1.4m | £738k | £806k | £527k |
| Profit after tax | £1.1m | £567k | £504k | £396k |
| Profit (best available) | £1.1m | £567k | £504k | £396k |
| Staff costs | £7.3m | £8.6m | £9m | £9.3m |
| Employees (average) | 347 | 352 | 339 | 312 |
| Ratios | ||||
| Profit margin | 6.9% | 3.3% | 2.8% | 2.4% |
| Gross margin | 28.4% | 28% | 33.2% | 33.5% |
| Revenue per employee | £47.2k | £48.9k | £52.8k | £52.4k |
| Profit per employee | £3.3k | £1.6k | £1.5k | £1.3k |
| Cash conversion | 108.8% | 123% | 174.5% | 34.9% |
| Growth (year on year) | ||||
| Revenue growth | — | ▲5.1% | ▲4.1% | ▼8.7% |
| Profit growth | — | ▼50% | ▼11.1% | ▼21.4% |
| Headcount growth | — | ▲1.4% | ▼3.7% | ▼8% |
| Balance sheet — indirect signals, not revenue | ||||
| Cash at bank | £2.8m | £3.7m | £5m | £5.1m |
| Net assets | £3.4m | £3.9m | £4.4m | £4.8m |
| Fixed assets | £104k | £82.5k | £63k | £135k |
| Current assets | £6.3m | £7.1m | £8.1m | £8m |
| Debtors | £1.7m | £2.9m | £2.5m | £2m |
| Deferred income | £1.1m | £1.4m | £1.4m | £1.2m |
| Cash from operations | £1.5m | £894k | £1.3m | £146k |
| Source | FullAccounts · bulk data Jun 2024 | FullAccounts · bulk data Jun 2024 | FullAccounts · bulk data Jun 2025 | FullAccounts · bulk data Jun 2026 |
How the business works
- Profit margin
- 2.4%
- Profit ÷ revenue.
- Gross margin
- 33.5%
- Gross profit ÷ revenue. High for software and services.
- Revenue per employee
- £52.4k
- Revenue ÷ average employees.
- Profit per employee
- £1.3k
- Profit ÷ average employees.
- Cash conversion
- 34.9%
- Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
- Fixed assets ÷ revenue
- 0.8%
- Capital intensity. Low = capital-light, cheaper to start.
- Deferred income ÷ revenue
- 7.1%
- Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
- Debtors ÷ revenue
- 12%
- Money owed by customers. Low = customers pay quickly.
Balance-sheet signals
Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.
- Net assets
- ▲9%
- Now £4.8m
- Cash at bank
- ▲3%
- Now £5.1m
- Headcount
- ▼8%
- Now 312
- Deferred income
- ▼15%
- Now £1.2m
- Fixed assets
- ▲114%
- Now £135k
Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.
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Sources
Latest figures from FullAccounts for the year to 30 Sep 2025 (profit £396k), from the Companies House accounts bulk data published Jun 2026. Spotted an error? Request a correction.
Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.