Western Mortgage Services Limited
Registered name: WESTERN MORTGAGE SERVICES LIMITED
Part of Capita PLC groupWestern Mortgage Services Limited made £41.5m revenue and £7.1m profit in the year to 31 Dec 2025. read from filing text
Western Mortgage Services Limited’s revenue grew 18% to £41.5m in the year to 31 Dec 2025, with £7.1m profit and 418 employees. The company is classified under “other service activities” and is based in London; we hold 4 years of its filed accounts.
- Status
- Active
- Location
- London, London
- Age
- 30 yrs · since 1996
- Type
- Private Limited Company
Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “The”
Key figures
Badges are automated estimates derived from the filed figures — not statements of fact about the company.
Financial history
| Year to | 31 Dec 2022 | 31 Dec 2023 | 31 Dec 2024 | 31 Dec 2025 |
|---|---|---|---|---|
| Disclosure | Full P&Lread from filing text | Full P&Lread from filing text | Full P&Lread from filing text | Full P&Lread from filing text |
| Profit & loss | ||||
| Revenue (turnover) | £47m | £42.6m | £35.2m | £41.5m |
| Cost of sales | £30.2m | £36.1m | £37.5m | £32.3m |
| Gross profit | £16.8m | £6.5m | −£2.3m | £9.2m |
| Operating profit | £16.8m | £1.4m | −£14.9m | £5.5m |
| Profit before tax | £17.9m | £4.9m | −£10.7m | £7.1m |
| Profit after tax | £14.5m | £3.8m | −£8m | — |
| Profit (best available) | £14.5m | £3.8m | −£8m | £7.1m |
| Staff costs | — | £28.2m | £26.6m | £16.4m |
| Employees (average) | 582 | 905 | 772 | 418 |
| Ratios | ||||
| Profit margin | 30.8% | 8.8% | −22.8% | 17% |
| Gross margin | 35.8% | 15.2% | −6.5% | 22.2% |
| Revenue per employee | £80.8k | £47.1k | £45.7k | £99.3k |
| Profit per employee | £24.9k | £4.2k | −£10.4k | £16.9k |
| Growth (year on year) | ||||
| Revenue growth | — | ▼9.4% | ▼17.3% | ▲17.8% |
| Profit growth | — | ▼74% | ▼313.4% | — |
| Headcount growth | — | ▲55.5% | ▼14.7% | ▼45.9% |
| Balance sheet — indirect signals, not revenue | ||||
| Cash at bank | £37.5m | £6.7m | £25m | £24m |
| Net assets | £75.1m | £78.8m | £70.8m | £75.7m |
| Debtors | — | £2.4m | £941k | £1.6m |
| Deferred income | £2.8m | £17.9m | £15.7m | £2.4m |
| Source | Accounts · bulk data Apr 2024 | Accounts · bulk data Apr 2024 | FullAccounts · bulk data Jul 2025 | FullAccounts · bulk data Aug 2026 |
How the business works
- Profit margin
- 17%
- Profit ÷ revenue.
- Gross margin
- 22.2%
- Gross profit ÷ revenue. High for software and services.
- Revenue per employee
- £99.3k
- Revenue ÷ average employees.
- Profit per employee
- £16.9k
- Profit ÷ average employees.
- Cash conversion
- —
- Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
- Fixed assets ÷ revenue
- —
- Capital intensity. Low = capital-light, cheaper to start.
- Deferred income ÷ revenue
- 5.9%
- Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
- Debtors ÷ revenue
- 3.8%
- Money owed by customers. Low = customers pay quickly.
Balance-sheet signals
Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.
- Net assets
- ▲7%
- Now £75.7m
- Cash at bank
- ▼4%
- Now £24m
- Headcount
- ▼46%
- Now 418
- Deferred income
- ▼85%
- Now £2.4m
- Fixed assets
- —
- Now —
Group structure
Ownership chain
- Capita PLCultimate parent75–100%
- Capita Life & Pensions Regulated Services Limited75–100%
- Western Mortgage Services Limitedthis company
Bands show the share of ownership each company holds in the one below it.
From the Persons with Significant Control register (corporate controllers only).
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Sources
Latest figures from FullAccounts for the year to 31 Dec 2025 (profit £7.1m), from the Companies House accounts bulk data published Aug 2026. Spotted an error? Request a correction.
Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.