How much does Netsupport Ltd. make?

Netsupport Ltd. reported revenue of £8.9m and £1.1m profit in the year to 31 Mar 2025, according to its accounts filed at Companies House.

How many employees does Netsupport Ltd. have?

Netsupport Ltd. reported an average of 109 employees in the year to 31 Mar 2025.

Is Netsupport Ltd. profitable?

Yes — Netsupport Ltd. reported a profit of £1.1m in the year to 31 Mar 2025.

Company No. 02386638 · Incorporated 18 May 1989

Netsupport Ltd.

Registered name: NETSUPPORT LTD.

Part of 4a Investments (Jersey) Ltd group

Netsupport Ltd. made £8.9m revenue and £1.1m profit in the year to 31 Mar 2025.

Netsupport Ltd.’s revenue grew 3% to £8.9m in the year to 31 Mar 2025, with £1.1m profit and 109 employees. The company is classified under “business and domestic software development” and is based in Peterborough; we hold 4 years of its filed accounts.

Full P&L filedSection J · Information and communicationSIC 62012Business and domestic software development

Status: Active
Location: Peterborough, East of England
Age: 37 yrs · since 1989
Type: Private Limited Company

Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently.

Latest accounts · year to 31 Mar 2025

Key figures

Cash flow filed

Revenue

£8.9m

Growth ▲2.8%

Profit

£1.1m

Growth ▼18%

Profit margin

12.1%

Gross 98.3%

Employees

109

Change ▲51.4%

Profit / employee

£9.9k

Revenue/employee £81.7k

Profitable streak

2yrs

Consecutive profitable years in our data

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

4 filed years

Financial history

Multi-year financials, oldest to newest
Year to	31 Mar 2022	31 Mar 2023	31 Mar 2024	31 Mar 2025
Disclosure	Profit only	Profit only	Full P&L	Full P&L
Profit & loss
Revenue (turnover)	—	—	£8.7m	£8.9m
Cost of sales	£110k	£141k	£140k	£155k
Gross profit	—	—	£8.5m	£8.8m
Operating profit	—	—	£711k	£314k
Profit before tax	—	—	£784k	£446k
Profit after tax	£943k	−£227k	£1.3m	£1.1m
Profit (best available)	£943k	−£227k	£1.3m	£1.1m
Staff costs	£3.4m	£3.4m	£3.9m	£6.2m
Employees (average)	69	67	72	109
Ratios
Profit margin	—	—	15.1%	12.1%
Gross margin	—	—	98.4%	98.3%
Revenue per employee	—	—	£120k	£81.7k
Profit per employee	£13.7k	−£3.4k	£18.2k	£9.9k
Cash conversion	—	—	42.9%	111.7%
Growth (year on year)
Revenue growth	—	—	—	▲2.8%
Profit growth	—	▼124%	—	▼18%
Headcount growth	—	▼2.9%	▲7.5%	▲51.4%
Balance sheet — indirect signals, not revenue
Cash at bank	£2.1m	£1.6m	£2.6m	£3.7m
Net assets	£6.3m	£6.1m	£7.4m	£8.5m
Fixed assets	£4.1m	£4.1m	£4m	£4m
Current assets	£2.8m	£2.7m	£4.1m	£5.2m
Debtors	£127k	£188k	£239k	£383k
Deferred income	£101k	£96.4k	£112k	£78.4k
Cash from operations	−£8.8k	£387k	£305k	£351k
Source	FullAccounts · bulk data Dec 2023	FullAccounts · bulk data Dec 2023	FullAccounts · bulk data Dec 2024	FullAccounts · bulk data Nov 2025

Derived from the latest filing

How the business works

Profit margin: 12.1%; Profit ÷ revenue.
Gross margin: 98.3%; Gross profit ÷ revenue. High for software and services.
Revenue per employee: £81.7k; Revenue ÷ average employees.
Profit per employee: £9.9k; Profit ÷ average employees.
Cash conversion: 111.7%; Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue: 45%; Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue: 0.9%; Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue: 4.3%; Money owed by customers. Low = customers pay quickly.

Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets: ▲14%; Now £8.5m
Cash at bank: ▲38%; Now £3.7m
Headcount: ▲51%; Now 109
Deferred income: ▼30%; Now £78.4k
Fixed assets: ▼1%; Now £4m

Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.

Corporate ownership

Group structure

Ownership chain

4a Investments (Jersey) Ltd (registered outside the UK register)ultimate parent75–100%
Netsupport Ltd.this company

Bands show the share of ownership each company holds in the one below it.

Subsidiaries (1)

Powerweb Multimedia LimitedFigures not disclosed

From the Persons with Significant Control register (corporate controllers only).

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Sources

Companies House profile Filing history & original accounts

Latest figures from FullAccounts for the year to 31 Mar 2025 (profit £1.1m), from the Companies House accounts bulk data published Nov 2025. Spotted an error? Request a correction.

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.